Good Usage is Simply Correct Grammar Essay example -- Teaching Writing

Good Usage is Simply Correct GrammarWhat is unspoiled use? Does it even matter? Those argon non easy questions to answer. Is sincere use honest simply using correct grammar or is everyone who is using it just trying to speak above everyone else? What I mean by trying to speak above others is using large words, which you normally would not use, just to grave more intelligent than you actually are. I think the type of usage a person uses depends on the audience, the topic, and why the person is writing. Why does good usage have to involve more than just those items?My answer to that question is that it does not. There are, in fact, many different types of good usage. There is good usage for friendly earns, regains, cover letters, applications and etc. For instance, I would not make unnecessary a letter to a friend and use the same type of language I would use in a paper for a professor. The letter would be more casual while the paper would be much more white-tie. If I wrote th e personal letter in a formal way the reader would take one look at the letter and think I was just trying to impress someone. However, that does not mean that I am not using good usage in that letter. I still use correct grammar, check the punctuation, and check the spelling. That is what I consider good usage to be. As long as I still do those items isnt that okay for a friendly letter? My friend reading that letter does not want to have to look up every other word in the dictionary.Now lets pronounce I was writing a resume cover letter. I would not write something like Hey, Id be a good asset to your company. Instead I would write something to the effect of I feel I could be a desired asset in your company. I would choose the second statement because it sounds more... ...ing to say here? Basically, I am saying that good usage consists only of using correct grammar (paragraphs, punctuation, spelling, etc.) and has absolutely nothing to do with knowing all those 75 cent words. s lew do not want to listen to other people trying to act smart and show off.Why does it matter? People need proper usage to get employed, receive good grades, to even get acknowledged in the real world, and just simply to be accepted.Should good usage matter? This is tricky because it should not matter how proper people can speak as long as they do not sound dumb as a rock (if they are not) and they are able to perform their jobs well. Yet, we should not be running around saying sentences like I aint got no pen so I aint gonna do my homework because this is not even close to correct grammar which is my definition of what good usage really is.

Holocaust :: essays research papers

The Holocaust was a tragic event that ended many Jewish lives. The Nazis murdered over 6 million innocent Jews. They tortured so many of them leaving the few Holocaust survivors with horrid memories.Propaganda played a huge role and affected many populations thinking during this time period. The propaganda was designed to influence the targeted peoples opinions, beliefs, and emotions. Joseph Paul Goebbels was the German national socialist propagandist. He had complete control over radio, press, cinema, and theater. What the propagandist preached may have been either true or false. They did whatever it took to sway the people to believe their ideas. They wanted people to think that their way was right. The Nazis were known for using terms that had literal and actual meaning in their propagandized language. Their thoughts were hammered into peoples brains so they soon became unconsciously thinking the way the Nazis did. The propagandist had rules like our 10 Commandments. The first three were to divide and conquer, tell the people what they want, and the big the lie, the more people will believe it. (www.primenet.com/popgnda/goebbels.htm) Like I stated earlier, propaganda was used to sway the ideas and minds of Jews, just like the hoax that took place at Theresienstadt. Theresienstadt was a ghetto concentration camp. It was located in todays Czech Republic. It was suppose to be the model ghetto for the Red Cross. There were rumors about this killing center so the Nazis arranged a hoax. A lot was done to this ghetto a caf was created, a childrens opera was performed, a monument was built to honor the dead.

snake bites Essay -- essays papers

ophidian bites chase after was walking in the woods unity day when his life was throw in greatdanger. He had just stepped over a log when he felt a sharp sharpnesson the back of his leg. He looked down and saw two small puncturewounds on his leg. The stinging sensation instantly went throughouthis body and that was when he saw a glide still laying beside thelog he had just stepped over. Bob had many questions runningthrough his head. He didnt fill out what to do. He didnt inhabit if thesnake was detrimental. Bob began to panic. What next? Is Bob goingto live? We will find out later but first off lets learn more some thedangers of snakebites.What are snake bites?Snake bites are wounds inflicted by the mouth of a snake. Awound from a snake with piddling teeth and no fangs may look like aseries of scratches or tiny punctures. The twin puncture woundsusually associated with snakebites appear when the paired fangs ofa fanged snake break apart through the skin.(Encarta 99)Sna kebites from nonpoisonous snakes are not serious but shouldbe cleansed with an antiseptic to prevent infection. The bite of apoisonous snake, which can inject malevolency into the body, may causea burning pain usually propagates rapidly from the place where youhave been bitten. Swelling and color changes in the skin follow in briefafter. A person may feel feverish, thirsty, and sick at their stomach.They may even vomit.(Diseases-Encyclopedia)Bites by coral snakes produce pretty different symptoms,including numbness, vision problems, and hassleswallowing.(Diseases-Encyclopedia)The victim of a snakebite should seek first incite promptly. Anattempt should be made to identify the snake if it can be donesafely. First aid measures should focus on keeping the victim quietso that the heart rate remains normal, at that placeby slowing the spread ofvenom in the bloodstream. The sphere of the bite should be unplowedbelow the level of the heart. The victim should seek medicalattention i mmediately. Depending upon the victims symptoms andthe species of the snake, the medico may administer antivenin, apreparation that helps to neutralize the venom and minimize itsharmful effects.(Encarta96)The venom of poisonous snakes is produced and stored inspecialized glands within the snakes head. In the United States,there are four types of poisonous snakes coral snakes,rattlesnake... ...you maintain a private or laboratory collection of live blistering species, keep all hencoops down the stairs lock and key rooms where such cages are located should have a double door and vestibule, be wholly visible through frosting paneling from the outside and be off-limits to all but authorized personnel. If a snake appears missing from a cage you may be suitable to locate it before entering the room in preparation of re-securing it. Such rooms should be completely sealed. No string out or screened windows and no mouse-holes or pipe holes through which a snake can escape. Sink drai ns should be also be capped and toilets, if present, always kept covered. 8. Finally if you deal with toxic snakes always make sure you have or know where to locate a supply of specific antivenom for the species you are problematical with.(Snakebite Emergency Webpage)Unfortunately Bob didnt know any of this first aid information. He passed out in the woods and had no way to depart help. He died About troika hours after being bitten by a large rattle snake. I hope you have read this information thoroughly, you may encounter a snake the next time you leave the house will you know what to do. snake bites Essay -- essays paperssnake bitesBob was walking in the woods one day when his life was put in greatdanger. He had just stepped over a log when he felt a sharp stingon the back of his leg. He looked down and saw two small puncturewounds on his leg. The stinging sensation instantly went throughouthis body and that was when he saw a snake still laying beside thelog he had just stepped over. Bob had many questions runningthrough his head. He didnt know what to do. He didnt know if thesnake was poisonous. Bob began to panic. What next? Is Bob goingto live? We will find out later but first lets learn more about thedangers of snakebites.What are snake bites?Snake bites are wounds inflicted by the mouth of a snake. Awound from a snake with short teeth and no fangs may look like aseries of scratches or tiny punctures. The twin puncture woundsusually associated with snakebites appear when the paired fangs ofa fanged snake break through the skin.(Encarta 99)Snakebites from nonpoisonous snakes are not serious but shouldbe cleansed with an antiseptic to prevent infection. The bite of apoisonous snake, which can inject venom into the body, may causea burning pain usually spreads rapidly from the place where youhave been bitten. Swelling and color changes in the skin follow soonafter. A person may feel feverish, thirsty, and sick at their stomach.They may even vomit.(Diseases-Encyclopedia)Bites by coral snakes produce somewhat different symptoms,including numbness, vision problems, and difficultyswallowing.(Diseases-Encyclopedia)The victim of a snakebite should seek first aid promptly. Anattempt should be made to identify the snake if it can be donesafely. First aid measures should focus on keeping the victim quietso that the heart rate remains normal, thereby slowing the spread ofvenom in the bloodstream. The area of the bite should be keptbelow the level of the heart. The victim should seek medicalattention immediately. Depending upon the victims symptoms andthe species of the snake, the physician may administer antivenin, apreparation that helps to neutralize the venom and minimize itsharmful effects.(Encarta96)The venom of poisonous snakes is produced and stored inspecialized glands within the snakes head. In the United States,there are four types of poisonous snakes coral snakes,rattlesnake... ...you maintain a private or labo ratory collection of live venomous species, keep all cages under lock and key rooms where such cages are located should have a double door and vestibule, be completely visible through glass paneling from the outside and be off-limits to all but authorized personnel. If a snake appears missing from a cage you may be able to locate it before entering the room in preparation of re-securing it. Such rooms should be completely sealed. No open or screened windows and no mouse-holes or pipe holes through which a snake can escape. Sink drains should be also be capped and toilets, if present, always kept covered. 8. Finally if you deal with venomous snakes always make sure you have or know where to locate a supply of specific antivenom for the species you are involved with.(Snakebite Emergency Webpage)Unfortunately Bob didnt know any of this first aid information. He passed out in the woods and had no way to get help. He died About three hours after being bitten by a large rattle snake. I ho pe you have read this information thoroughly, you may encounter a snake the next time you leave the house will you know what to do.

Free Hamlet Essays - Hamlet as a Love Story :: GCSE English Literature Coursework

critical point as a Love Story The part of Hamlet that I would like to discuss is the love story theme. I think that it is very romantic how even in todays society we do not view the former(a) aspects of Hamlet like revenge, delay, and madness but view Hamlet as a love story. I like the part of the love story when Hamlet writes that letter to Ophelia. The poem that Hamlet wrote to Ophelia, Doubt thou the stars are fire, doubt that the sun doth move Doubt truth to be a liar But never doubt our love. I really like this quote be evidence it is very romantic. -Marka Jones The aspect of Hamlet that I find interesting is the appearance of the ghost that Hamlet suspects whitethorn be the ghost of his don. Hamlet does not know if the ghost is actually of his father or if it is a demon taking on his fathers appearance. How will he know what decision to make if he does not know what the ghost actually is? Also, now Im wondering if Hamlet makes the wrong decision, will his decision depart to his death? This is the second play of Shakespeares that I have read that has the appearance of ghosts. Macbeth also had apparitions appear in it. Shakespeare seems to have a method of placing ghosts into his writings, and in Macbeth these ghosts conduct to the downfall of Macbeth. -Keisha McWhorter Something is rotten in the state of Denmark. antic disposition. Hamlet states this after he discovers Claudius killed his father. If indeed Hamlet was mad, the fact that Claudius killed his father could have been a cause however it seems that by the second quote he decided to pretend he is crazy. I do not think that the death of his father swarm him mad. -Matthew Kilgore Act 1, Scene 2, Line 66KING. How is it that the clouds still hang on you?HAM. Not so, my lord. I am too much in the sun.QUEEN. Good Hamlet. array thy nighted color off, And let thine eye look like a friend on Denmark. Do not for ever with thy vailed lidsSeek for thy noble father in the dust.Thou knowst tis common - all that lives must die,Passing through nature to eternity. In the above conversation the Queen and the King both live Hamlet meant what he said.

Looking Backward by Edward Bellamy Essay -- essays research papers

Looking BackwardThe book Looking Backward was written by Edward Bellamy and published in the year 1888. Bellamy started off his career as a journalist but then married and decided to devote his efforts to writing fiction novels. Looking Backward was published and Bellamy was famous. The book stirred rough the country and had people imagining a serviceman like the one Bellamy created in his book. The idea of a utopia as the one he describes is unbelievable. His book is what people, of even instantaneously in the twenty first century, wish the world could possible be like. However, Bellamys world of reasoning and judging of people based on the informal beliefs was not what people of then or now do. Bellamys book showed a world of rationality being applied to create a world of down right good and generous people. If rationality was every used to create a wholesome war-hearted society than the picture that Bellamy envisioned would be dependable today. Bellamy built his utopia upon the position that individuals did not compete with one another.The story starts with a preface that explains the sum of the story. The story introduces the fact that Bellamy is writing as if it is already the ordinal century and the world is looked at through rationality. Bellamy uses the character Julian West to represent industrialisation and how his utopia are used as the answers is used as the answers to industrialization problems, and Dr. Leete to represe...

Looking Backward by Edward Bellamy Essay -- essays research papers

Looking BackwardThe book Looking Backward was written by Edward Bellamy and published in the year 1888. Bellamy started off his career as a journalist but then married and decided to devote his efforts to writing fiction novels. Looking Backward was published and Bellamy was famous. The book stirred around the countrified and had people imagining a world like the one Bellamy created in his book. The idea of a utopia as the one he describes is unbelievable. His book is what people, of even now in the twenty first coke, wish the world could possible be like. However, Bellamys world of reasoning and judging of people based on the inner beliefs was non what people of then or now do. Bellamys book showed a world of rationality being applied to create a world of down(p) right good and generous people. If rationality was every used to create a wholesome war-hearted society than the picture that Bellamy envisioned would be true today. Bellamy construct his utopia upon the position that individuals did not compete with one another.The story starts with a preface that explains the sum of the story. The story introduces the fact that Bellamy is writing as if it is already the twentieth century and the world is looked at through rationality. Bellamy uses the character Julian West to represent industrialization and how his utopia are used as the answers is used as the answers to industrialization problems, and Dr. Leete to represe...

Margins: Meaning of Life and Frazier Essay

In Ian Fraziers essay, In Praise of Margins, the author dialog about his childhood life and how he had margins where he and his friends would do things and nothing would matter because they wouldnt c are. Marginal thought is valuable because it allows adults to use their imagination. His purpose is to smack new activities without shame its the spur of the moment that defines margin. I think his view about borderline activity is comprehensive and relatable.When we think of margins, we think of the wasted space on the edge of the paper that we postt write out of. But marginal has another meaning to it which has to do with the economic man and how we function with margins in our life such as somebodyal experiences. Marginal space is key to the coming of age process in each persons life whether we share the same activities or not. Although its not easy to pin point it out but marginal spaces are mandatory to escape from everyones present problem in frequent life.I agree and believ e with Frazier when he is talking about the meaning of marginal because it is authorized that margins some cartridge holders do not come out the way you want it to be, nothing or nobody is perfect and in that location are always something ruining the perfect moment that we all have or want. Marginal act take such a high valued meaning according to Frazier because the places and activities that he discovered through his childhood is something that has been lost in the past and also in many societies, especially the economic society.According to Frazier, he added, the margin is where you can try out ideas that you might be afraid to admit to with people looking on. (7) This is an important concept to anyones life. One persons marginal space can different from another persons as long as it is an activity in which the person escapes from reality. In an economic society, clip is considered money and Fraziers activity of seance on a tree for hours is more on the lines of suicidal, i n economic societys terms.Frazier agreed that he felt useless at the time of just sitting but as he grew older, the useless time of gazing off turned into something sacred towards him. The sitting in the tree gave him memories and something to reflect back on. It came upon me when I took my nephews out to the ice rink at the Christmas in the Park I realized if I never done this I would have missed out on what defined me as of today. Though its all fun and games I know that its one of the activities you can do once in a while that can take you away from your stress and busy day life-style.Reflection cannot move on when there is nothing to look back on. There are always memories that others have whether it be good or bad. It might be their first time driving or their first time swimming. Any memory is something someone can reflect back onto to see who they are and to see how they got to the place they are now. The economic society always keeps moving on and thinks about the future, w hile human beings need time to focus and reminisce from where they came from. If someone keeps running heterosexual with their heads down, they might get far but eventually, they will get lost.In order to stay on track and know where youre heading, at generation the person needs to look back to see where they started from. Know where you are is the most important thing to knowing who you are and Frazier realized the great greatness of that. Fraziers useless marginal activity such as just plainly sitting brought out the importance of just doing things not to gain a profit but to gain something to reflect on. When Frazier was younger, he had his own marginal place and would always go out to the woods it was his part-time address, destination, purpose, and excuse (1). maculation Frazier ran around bumping into bushes and branches, slipping and sliding through thick brown dirt I was ice skating at the ice arena, hop-scotching, and repairing house. Throughout my childhood, I dedicated numerous hours in the assuagezing cold ice arena at the local mall, hop-scotched afterschool with my neighbors, and played house on the weekends with my cousins. These activities may sound ordinary as a child but it had a significant meaning towards me. It was my purpose to grow upon these marginal experiences.In the end, all that matters is being able to free your mind from something that you free yourself from caring about what others think. And I believe that I accomplish my marginal activity as a child, through every precipitation and bruises that I received while ice skating, I couldnt care less about what others had to say about me because I knew that every time I got up itll only make me a better skater in the end. Although changes occurred and I grew out of the marginal acts, agreeing with Fraziers realization, and suddenly there was nothing up there for us. (4) The excitement of skating on the slipping cold ice with no shame of failing can only be done as a marginal act , because I can no longer look at the rink the same way I did when I was younger. Nor can I play hop-scotch the way I did, hopping from one box to another is like going from one class to another today. Instead of playing house with my cousins, we became college students looking for a stable job that can support our education. I agree with Frazier that the remember whens really does faltered and playing time doesnt have to end here.Although margins can be done differently and looked at differently, marginal is necessary for a person of all ages to let loose in order to overcome the pressure and stresses of everyday life. Fraziers marginal activities consisted of breaking ice, climbing trees, and picking fruits. My marginal activities consisted of ice skating, hop-scotching, and playing house. Marginal activities may vary from being active in a sport, traveling, singing or perhaps even enjoying a movie night on the couch by the end of the day marginal activities is necessary in order to free yourself from the strains of everyday life.

Compare handmaids tale and 1984 Essay

In The Handmaids Tale Margaret Atwood puts across the sense of mystery, things that were at once there but are no more. She talks about the pungent smell of sweat, shot through with the sweet smell of chewing gum and meat which came from the girls who once watched the basketball matches that were formally played there. In the first section of this book we get the smack that the character is quite lost, lost in what once was and non in the here and now. She tells us about the dances that would have been held there and the lingering music that she could still hear very faintly.We get the feeling that this women has very little, no personal belongings, no wealth nothing. The fact that the women in this building were not even allowed to exchange names tells the reader that this is some openhearted of prison, the women have no freedom they are constantly being watched by the Angels likewise in Nineteen Eighty-Four written by George Orwell there is a significant similarity between the Angels in The Handmaids Tale and the Posters in Nineteen Eighty-Four.The Angels watch over the women and in Nineteen Eighty-Four the neb which is described as a one of those pictures which are so contrived that the eyes follow you about when you persist. Watch over everyone who passes by it. Beneath it the legend read BIG BROTHER IS WATCHING YOU giving off the impression that someone, somewhere is watching this middle aged man.The man described on the circular some might say could only be the description of Hitler a man of about forty-five, with s heavy black moustache and ruggedly pretty features Winston also tells us that the posters were plastered everywhere also revealing, like The Handmaids Tale that nowhere is safe. Adding to this is the telescreen, which cannot be switched off again may be a sign that someone or something is always watching you, and that you are never alone. Both the Angels and the Posters in these books are very intimidating figures or objects of fear. The Angels did not nerve or talk to the women just stood with their backs to them to show domination. Correspondingly the enormous face, more than a metre wide plastered on the walls with the eyes that followed you when you move is also seen as a sign of domination. The two figures show signs of both aggression and great importance, the fact that the Angles will not talk or look at the women tells us that they areseen as more significant than them. In addition to this the fact that there are so many of these posters and the fixating look on the enormous face also shows great discomfort and stress.

A Raisin in the Sun – 2

In A Raisin in the Sun by Lorraine Hansberry, Beneatha wants to learn more most her heritage. She wants to get finisher to her roots, and make egress more about it. The line, How can something natural be eccentric? (Hansberry 80 Act two Scene 1), shows off a defensive tone. This acknowledgment is give tongue to after George tells her that her natural hair looks eccentric. Her defensiveness over her hair shows her aim to be in touch with her heritage. Beneatha cut her hair because she thought it was too gabardine looking.By Beneatha doing this it shows her ratiocination. Beneatha, however, is not the only person with determination. commiseration, conscionable like Beneatha, has determination. Ruth has the determination to hold the line her family in check, and to do what is best for them. Ruth, along with determination, has being strong as a character trait. She is expecting another baby, and is deciding whether to get an abortion or to keep the baby. When the world gets ug ly enougha adult female will do anything for her family. The deviate thats already living (Hansberry 75 Act 1 Scene 2).mammy reckons this about Ruth to Walter when she figures ruth is going to get rid of the baby by acquiring an abortion. By thinking of and making this decision it shows Ruths determination and how strong she is. Just as Mama said, a woman will do whatsoever it takes for her family. afterward on in the play Ruth decides to keep the baby and not get the abortion. Walter has determination, as well as doggedness. Stubbornness is a stool of a strong character trait. Walter has to be pretty strong willed to be as stubborn as he is with wanting to open a strong drink blood with some of his buddies.Because of Walters stubborn determination, he has been fighting with Ruth about opening a liquor store with his buddies. He plans on opening it with the insurance currency that Mama is getting. Ruth and Mama both do not think that it is a good idea. Walter knows this a nd therefore upon knowing this his stubbornness shows. Man say to his woman I got me a dream. His woman say Eat your eggs (Hansberry 33 Act 1 Scene 1). In this part of the play Walter is carnal knowledge Ruth about his idea to open the liquor store, but Ruth will not listen to him.Walter realizes this and starts to get a little defensive and stubborn about it. Therefore starting somewhat of a fight with Ruth. His defensiveness over his dream shows his determination. Just like Beneatha, Ruth and Walter, Mama has determination as well. Mama wants to keep the family together. She does not want the family to keep on fighting. Because of this determination to keep the family from fighting, and to keep them together, she goes out and buys a house with her insurance money that is in Clybourne Park. When Walter finds out he is upset about it. Sonyouyou understand what I done, dont you? II just seen my family falling apart today We couldnt of gone on like we was today. We was going backwar ds stead of forwardstalking bout killing babies and wishing each other was dead When it gets like that in conductyou just got to do something bigger (Hansberry 94 Act 2 Scene 1). In this quote Mama is trying to explain why she did what she did to Walter. This quote shows Mamas rut and her determination to keep her family from falling apart. E trulyone has determination.In A Rasin in the Sun by Lorraine Hansberry Mama, Ruth, Walter, and Beneatha all redeem a unique determination. Mama and Ruth both have determination to keep their family from falling apart. They both want what is best for the family. Beneatha was inflexible to learn more about her heritage. Walter was determined to open a liquor store. By the abate of the play everything was settled and worked out. Ruth had decided to keep the baby, and they all decided to move into the house in Clybourne Park. It was a happy ending for the very determined Younger family.A Raisin in the Sun 2In A Raisin in the Sun by Lorraine Hansberry, Beneatha wants to learn more about her heritage. She wants to get closer to her roots, and know more about it. The line, How can something natural be eccentric? (Hansberry 80 Act two Scene 1), shows off a defensive tone. This quote is said after George tells her that her natural hair looks eccentric. Her defensiveness over her hair shows her determination to be in touch with her heritage. Beneatha cut her hair because she thought it was too Caucasian looking.By Beneatha doing this it shows her determination. Beneatha, however, is not the only person with determination. Ruth, just like Beneatha, has determination. Ruth has the determination to keep her family in check, and to do what is best for them. Ruth, along with determination, has being strong as a character trait. She is expecting another baby, and is deciding whether to get an abortion or to keep the baby. When the world gets ugly enougha woman will do anything for her family. The part thats already living (Hansbe rry 75 Act 1 Scene 2).Mama says this about Ruth to Walter when she figures ruth is going to get rid of the baby by getting an abortion. By thinking of and making this decision it shows Ruths determination and how strong she is. Just as Mama said, a woman will do whatever it takes for her family. Later on in the play Ruth decides to keep the baby and not get the abortion. Walter has determination, as well as stubbornness. Stubbornness is a form of a strong character trait. Walter has to be pretty strong willed to be as stubborn as he is with wanting to open a liquor store with some of his buddies.Because of Walters stubborn determination, he has been fighting with Ruth about opening a liquor store with his buddies. He plans on opening it with the insurance money that Mama is getting. Ruth and Mama both do not think that it is a good idea. Walter knows this and therefore upon knowing this his stubbornness shows. Man say to his woman I got me a dream. His woman say Eat your eggs (Hansb erry 33 Act 1 Scene 1). In this part of the play Walter is telling Ruth about his idea to open the liquor store, but Ruth will not listen to him.Walter realizes this and starts to get a little defensive and stubborn about it. Therefore starting somewhat of a fight with Ruth. His defensiveness over his dream shows his determination. Just like Beneatha, Ruth and Walter, Mama has determination as well. Mama wants to keep the family together. She does not want the family to keep on fighting. Because of this determination to keep the family from fighting, and to keep them together, she goes out and buys a house with her insurance money that is in Clybourne Park. When Walter finds out he is upset about it. Sonyouyou understand what I done, dont you? II just seen my family falling apart today We couldnt of gone on like we was today. We was going backwards stead of forwardstalking bout killing babies and wishing each other was dead When it gets like that in lifeyou just got to do something bigger (Hansberry 94 Act 2 Scene 1). In this quote Mama is trying to explain why she did what she did to Walter. This quote shows Mamas passion and her determination to keep her family from falling apart. Everyone has determination.In A Rasin in the Sun by Lorraine Hansberry Mama, Ruth, Walter, and Beneatha all have a unique determination. Mama and Ruth both have determination to keep their family from falling apart. They both want what is best for the family. Beneatha was determined to learn more about her heritage. Walter was determined to open a liquor store. By the end of the play everything was settled and worked out. Ruth had decided to keep the baby, and they all decided to move into the house in Clybourne Park. It was a happy ending for the very determined Younger family.

The Effect of Job Satisfaction on Organizational Commitment: Insight Into Devaraj Agency

ADP FALL 2011 ID 49801 Senior Project Management Ms. Linda Title The effect of stock gladness on organisational committedness brainwave into Devaraj Agency VIJAY MUTHU RAJAH A/L ANNAVI SCSJ-0005836 Table of Contents No Description Page 1 Objective 1 2 Methodology 2 3 Introduction 3 4 Literature Review 4-6 5 Findings 7-19 6 Result of the adjustings 20-21 7 Limitation 22 8 Recommendation 23 9 Conclusion 24 10 germ 25 11 Appendix 26-28 Objective The objective of this project is to analyze the family relationship between theorise triumph and physical compositional fealty among redress operators in Devaraj Agency.The focus of this study is to analyze the general behavior of insurance agents towards business enterprise delight, which may build higher(prenominal)(prenominal) directs of compositional loading. This study is done based on Herzbergs both- factor theory and to a greater extent specifically, on Motivators factor. The findings of this project exit help e ffect omnibus to under nominate the current level of hypothecate satisfaction and shapingal trueness of agents towards their performance. as well as that, suggestions in any case will be given based on the reply of the findings.If the satisfaction level and organizational commitment of insurance agents is low and then many suggestion will be given to solve the problem. If it is otherwise, suggestion will be to maintain or improve further the bloodline satisfaction and organizational commitment of the agents. By this, the deputation manager set somewhats suggestions to solve job satisfaction and organizational commitment problem if any or to improve them further. Methodology Numerous of methods ar to be used to sepa footstep the job satisfaction and organizational commitment of the agents. The method are as followed SurveyA survey was done with insurance agents from Devaraj Agency. The purpose of this survey is to find out the current level of job satisfaction and or ganizational commitment of the insurance agents. The survey would had 56 skepticisms related to job satisfaction and organizational commitment. Interviews An Interview has been held with way of life manager and a couple of(prenominal) insurance agents. The purpose of interviewing agency manager is to get instruction about the human resource strategy, annual overturn rate and his perception on agents job satisfaction and organizational commitment.External sources The external sources were used in this research. The external sources were Internet and printed materials. These materials were really useful in doing literature come off about job satisfaction, organizational commitment and the relationship of them. Introduction Devaraj Agency is one of the olderest Indian insurance agencies in ING Company. The main role of this agency is to carry the insurance as fountainhead as investment products of ING Bhd through direct selling techniques. Up to promptly, coke over people wo rking as insurance agents in this agency.However, there was no attempt has been taken to measure the job satisfaction and organizational commitment of the agents in this agency. Job satisfaction factor a pleasurable or positive emotional state military issueing from the appraisal of ones job or job experiences. (Locke, 1976). According to Porter (1968), organizational loyalty is a willingness of employees to exert high levels of effort on behalf of the organization, a virile desire to remain in the organization, and an acceptance of the organizations major goals and values.It is of the essence(predicate) for Devaraj Agency to learn about job satisfaction and organizational commitment of its insurance agents because if agents satisfied with their job, they will harbor high commitment on their agency and that translate into high job performance and low absenteeism. Literature review Job satisfaction and organizational commitment receive conveyable attention from industrial and organizational psychologists, management scientists, and sociologists. Three thousand studies had been done on job satisfaction alone by the time Locke prepared his study nearly 20 days ago (Locke, 1976).The inte delay of analyzing job satisfaction and organizational commitment stems from the c at oncern of the behavioral consequences that hypothesized result in job satisfaction and/or organizational commitment. Among other topics, job satisfaction and/or organizational commitment fork up been shown or argued to be related to productivity, attendance at work, turnover, retirement, participation, labor militancy, sympathy for unions, and psychological withdrawal from work. Job Satisfaction According to Locke (1976, p. 300), job satisfaction is a pleasurable or positive emotional state resulting from the appraisal of ones job or job experiences. thither are many researchers found that Herzbergs Two-factor motivation Theory is related with employees job satisfaction when apply inter nal motivator (Cesare and Sadri, 2003Hellriegel and Slocum, 1998 Slocum and Helliegel, 2009). The intrinsic or motivator factors consist of responsibility, realization, advancement, achievement, and work itself (Slocum and Helliegel, 2009 Furnham et al. , 2009).Intrinsic motivator factor is one of the variables that use to find out the positive relationship with job satisfaction (Bhuian and Mengue, 2002). Shaffer et al. (2000) suggested that the satisfaction of work itself relate with job satisfaction art object see job satisfactions itself as an individual extols on their job which is genuinely lots related on the classification of nature of work itself (Pool and Pool, 2006 Couger, 1988 cited in Thatcher, et al. , 2002). Besides this, Herzberg stated in his two factors theory that there are two categorizes of motives for the employees known as satisfiers and dissatisfiers.He related intrinsic factors with job satisfaction and extrinsic factors with dissatisfaction (Gagne, 200 S armad, 2007). organizational Commitment Organizational commitment has been defined such(prenominal) pragmatically by Porter (1968), who holds that it consists of a willingness of employees to exert high levels of effort on behalf of the organization, a fuddled desire to remain in the organization, and an acceptance of the organizations major goals and values. Organizational commitment of the employees has been measured in several different routes and it has been related with many job related variables. wholeen & Meyer (1990) developed a measure of organizational commitment with three major components Affective component of organizational commitment refers to employees emotional attachment, identification and involvement in the organization the proficient continuation component refers to commitment based on the costs that employees associate with leaving the organization and Normative commitment reflects an employees sapiditying of obligation to remain with the organization. refer between job satisfaction and organizational Commitment Job satisfaction has been associated with organizational commitment (Boles, et al. 2007 Pool and Pool, 2007 Brown and Peterson, 1993), which is broadly defined as the psychological bond between people and organizations (Buchanan 1974 Tett and Meyer, 1993). The study of Klaus, et al. , (2003) found that there is an effect of work challenging (intrinsic motivation) as a work nature, which can impact on pretendive organizational commitment. According to Steinhaus & Perry (1996) committed and satisfied employees are un kindredly to indicate low performance and are normally exceedingly productive who set with organizational goals and organizational values (Churchill et al. , (1993).Similarly, if employees are highly satisfied with their work, promotion chances and that derive high level of overall job satisfaction with their jobs they are more likely to be committed to the organization than if they are non satisfied. The fo cus on this concept was not over stated because job satisfaction and commitment are primary determinants of employee turnover, performance, and productivity (Opkara, 2004). Beside that, Balfour and Wechsler (1996) pointed out that overall organizational commitment is an appropriate and significant aspect to focus for organizational productivity and performance.Ayeni and Phopoola (2007) too have found that there is a strong relationship between job satisfaction and organizational commitment. According to them Job satisfaction is mostly determine how intimately the organization meets employees expectations. According to Cote & Heslin (2003). Findings The job satisfaction and organizational commitment survey has been done with the insurance agents in two weekly meetings held in ING Damansara office and ING Klang office. All insurance agents attended the meeting participated in this survey.In total, the survey form had 47 questions including three demographic questions. It was divided into three sections. The first section was contained 36 questions about job satisfaction. The second section contained 8 questions about organizational commitment. The third section contained 3 questions about demographic. All questions of job satisfaction in this survey were originally derived from the job satisfaction survey form developed by Paul E. Spector. The survey form contained 36 questions of both motivator and hygienics factor.The questions related to motivator factor ware given utmost importance in this survey compared to the questions of hygienics factors because motivator factor leads to job satisfaction precisely hygiene factor does not and it leads to job dissatisfaction. The question number 2,5,8,11,14,17,19,20,24,27,31,32,33 and 35 in the survey had been identified as motivator factor related questions while the other questions were related to hygiene factor. The rating scale used for job satisfaction survey was a 6-point scale which ranging from dis jeers genui nely oft to tick off very some(prenominal).The survey questions of organizational commitment were taken from the affective commitment related questions in Allen and Meyers Organizational Commitment Scale. Allen and Meyers organizational commitment scale original 7 point scale has been modified in this survey to 6 points scales by removing neither suit or resist option. It is to get more accurate answers from the participants. The modified scale ranging from (1) dis retards very much to (6) flout very much. Findings of demographic In total, 56 insurance agents participated in this questionnaire. Out of 56 espondents, 36 respondents were male while 20 respondents were female. The majority of the respondents participated in this survey were aged between 30 to 39 years old. The age of other respondents were 16 respondents were between 20 to 29 years old, 12 respondents were between 40 to 49 years old and 12 respondents were between 50 to 59 years old. The race of participants did not ask in this questionnaire because Deveraj Agency is the Indian agency and all agents should be Indians. Majority of respondents (16 respondents) express their income range was between RM 4,100 to RM 5,000.The income range of others was 12 respondents was between RM2,100 to RM3,000, 8 respondents was between RM 3,100 to RM4,000, 8 respondents was more than RM5,000 and 4 respondents was between RM1,000 to RM 2,000. Findings of Job satisfaction on motivator factor The findings of Job satisfaction on motivator factor No Dis change course very much Dis harbour sanely Disagree slightly equalise slightly contain moderately withstand very much 2 There is really likewise runty chance for promotion on my job. 28 5 3 4 7 9 5 When I do a near job, I receive the recognition for it that I should receive. 0 0 0 5 9 42 8 I sometimes olfactory perception my job is meaningless. 23 10 0 7 16 0 11 Those who do well on the job stand a pretty chance of being promoted. 4 7 9 0 5 31 14 I do not feel that the work I do is appreciated. 16 17 3 18 0 2 17 I like doing the things I do at work. 4 0 0 2 14 36 19 I feel unappreciated by the organization when I think about what they pay me. 24 10 7 3 8 0 20 People get ahead as extravagant here as they do in other places. 7 0 9 16 19 17 24 I have likewise much to do at work. 6 6 2 22 5 15 27 I feel a esthesis of pride in doing my job. 0 3 0 0 34 19 31 I have as well as much paperwork. 2 11 0 26 9 8 32 I dont feel my efforts are rewarded the way they should be. 25 12 4 4 5 6 33 I am satisfied with my chances for promotion. 0 0 0 12 10 36 35 My job is enjoyable. 0 8 0 3 10 35 The findings of Job satisfaction on motivator factor No mate Disagree 2 There is really too wee chance for promotion on my job. 34% 66% 5 When I do a considerably job, I receive the recognition for it that I should receive. 100% 0% 8 I sometimes feel my job is meaningless. 33% 67% 11 Those who do well on the job stand a picturesque ch ance of being promoted. 64% 36% 14 I do not feel that the work I do is appreciated. 36% 64% 17 I like doing the things I do at work. 93% 7% 19 I feel unappreciated by the organization when I think about what they pay me. 27% 73% 20 People get ahead as fast here as they do in other places. 71% 29% 24 I have too much to do at work. 75% 25% 27 I feel a sense of pride in doing my job. 93% 7% 31 I have too much paperwork. 71% 29% 32 I dont feel my efforts are rewarded the way they should be. 29% 71% 33 I am satisfied with my chances for promotion. 100% 0% 35 My job is enjoyable. 86% 14% The findings of the contestations that related to motivator factors in the job satisfaction survey as followed 2) There is really too little chance for promotion on my job. Higher voice of respondents (66 per centum) verbalize differs to the bid if compared to the number of respondent tell agree (34 percent). The large number of respondents (28 respondents) said they disagrees very much t o the line of reasoning. 5) When I do a smashing job, I receive the recognition for it that I should receive.For this rehearsal, the 100 percent of respondents said that they agree that when they do a correct job, they receive the recognition that they should receive. The higher number of respondent (42 respondents) said they agree very much to the statement. 8) I sometimes feel my job is meaningless Percentages of respondents (67 percent) disagree to the statement, which was higher than the plowshares of respondents agree (33 percent). From the 67 percent of respondents said agree, the highest number of respondents (23 respondents) responded as disagree very much 11) Those who do well on he job stand a fair chance of being promoted. The percentage of respondent agree and disagree to the statement was (64 percent) agree and 36 percent of respondent said disagree. So, the percentage of respondents who said agree was higher than the percentage of respondent said disagree. Most nu mber of respondent (31 respondent) said that they agree very much to the statement. 14) I do not feel that the work I do is appreciated. For this statement, 64 percentage of respondents said that they disagree while 36 percentage of respondent said agree.So the percentage of respondents who disagree that they do not feel that the work they do is appreciated was higher than the percentage of respondent who agree. 17) I like doing the things I do at work. The majority of respondent in percentage said they agree that they like the things they do at work were 93 percent. Only 7 percentage of respondent said that they disagree to the statement. Agree very much option received most number of replys from the respondents (36 responses) if compared to the other four options. 19) I feel unappreciated by the organization when I think about what they pay me.For this veto statement, higher percentage of respondents (73 percent) disagree if compared to the percentage of respondent (27 percent ) agree. The large number of respondent who said disagree were disagree very much (24 respondents). 20) People get ahead as fast here as they do in other places. The response for this positive statement was positive where 71 percent of respondent said agree. The percent of respondent said disagree was 29 percent. The highest number of respondent answered to the statement as they agree moderately and that followed by agree slightly and agree very much. 4) I have too much to do at work. For this statement, the percentage of respondents (75 percent)who said, Agree is higher than the percentage of respondents(25 percent) who said, Disagree. The highest number of respondent (22 respondents) responded as agree slightly. 27) I feel a sense of pride in doing my job. The large percentages of respondents (93 percent) said agree to the statement while only small percentages of respondents (7 percent) disagree to the statement. So when compare the response received to the five scales for this s tatement, the scale agree moderately received highest response. 1) I have too much paperwork For this negative statement, higher percentages of respondent (71 percent) said agree that they have to do too much paperwork. Only lower percentage of respondents (29 percent) said that they disagree to the statement. Most respondent agree to this statement were agree slightly (26 respondents). 32) I dont feel my efforts are rewarded the way they should be For this statement, higher percentages of respondent disagree to the statement than agree. The percentage of disagree and agree was 71 percent and 29 percent respectively.The high response of respondents for disagree was received for disagree very much(26 responses). 33) I am satisfied with my chances for promotion. All responses received for this statement was positive where the percentage of respondents who said agree was 100 percent. None of the participant disagree to this statement. The high response of respondent for agree was rece ived to agree very much(36 respondents) 35) My job is enjoyable. For this statement, the percentage of respondent who agree was (86%) which is far higher than the percentage of respondent (14%) who said disagree.The majority of respondent (35 respondents)who said agree, responded as agree very much. Findings of job satisfaction on hygiene factor The findings of hygiene factor related questions were also included in this paper. This finding was not used in this paper to discuss about job satisfaction because they are not related to job satisfaction but instead they are related to job dissatisfaction. But, this finding was used to identify the job dissatisfaction level of the insurance agent in Devaraj Agency. Based on the outcome, recommendation will be given if there are any hygiene factor related problems.The findings of Job satisfaction for hygiene factor No Disagree very much Disagree moderately Disagree slightly Agree slightly Agree moderately Agree very much 1 I feel I am bein g paid a fair amount for the work I do. 8 0 0 8 8 32 3 My supervisor is quite sufficient in doing his/her job. 4 0 5 3 24 20 4 I am not satisfied with the benefits I receive. 30 0 8 14 0 4 6 many another(prenominal) of our rules and procedures make doing a good job difficult. 4 12 7 9 14 10 7 I like the people I work with. 3 0 0 13 8 32 9 Communications seem good within this organization. 0 0 0 8 8 40 10 Raises are too a few(prenominal) and far between. 24 12 0 0 16 4 12 My supervisor is unfair to me. 32 0 12 8 4 0 13 The benefits we receive are as good as most other organizations offer. 4 15 0 5 20 12 15 My efforts to do a good job are seldom blocked by red tape. 16 8 8 12 12 0 16 I find I have to work hard-foughter at my job because of the incompetence of people I work with. 8 0 0 8 16 24 18 The goals of this organization are not clear to me. 35 4 0 8 7 0 21 My supervisor shows too little interest in the feelings of subordinates. 34 7 2 7 6 0 22 The benefit package we have is equitable. 0 0 14 2 16 20 23 There are few rewards for those who work here. 3 16 1 27 4 5 25 I enjoy my coworkers. 0 4 0 12 12 28 26 I often feel that I do not know what is personnel casualty on with the organization. 26 7 3 13 3 4 28 I feel satisfied with my chances for salary increases. 0 4 0 8 12 32 29 There are benefits we do not have which we should have. 8 5 12 14 10 7 30 I like my supervisor. 2 0 0 7 5 42 34 There is too much bickering and scrap at work. 20 13 2 7 3 11 36 Work assignments are not fully explained. 16 17 4 4 12 3 The findings of Job satisfaction for hygiene factor No Agree Disagree 1 I feel I am being paid a fair amount for the work I do. 48 8 3 My supervisor is quite competent in doing his/her job. 47 9 4 I am not satisfied with the benefits I receive. 18 38 6 Many of our rules and procedures make doing a good job difficult. 33 23 7 I like the people I work with. 3 52 9 Communications seem good within this organization. 56 0 10 Raises are too few and far between. 20 36 12 My supervisor is unfair to me. 12 44 13 The benefits we receive are as good as most other organizations offer. 43 13 15 My efforts to do a good job are seldom blocked by red tape. 24 32 16 I find I have to work harder at my job because of the incompetence of people I work with. 38 8 18 The goals of this organization are not clear to me. 15 41 21 My supervisor shows too little interest in the feelings of subordinates. 13 43 22 The benefit package we have is equitable. 46 10 23 There are few rewards for those who work here. 36 20 25 I enjoy my coworkers. 52 4 26 I often feel that I do not know what is going on with the organization. 20 36 28 I feel satisfied with my chances for salary increases. 52 4 29 There are benefits we do not have which we should have. 33 23 30 I like my supervisor. 54 2 34 There is too much bickering and fighting at work. 21 35 36 Work assignments are not fully explained. 19 37 Overall, job dissatis faction of insurance agents in Devaraj Agency is low. The evident is that the respondents responded positively to 22 statements in the hygiene related job satisfaction questionnaire but only for 3 statements they respondent negatively. Findings of Organizational Commitment Findings of Organizational Commitment Survey (Affective Commitment) No Disagree very much Disagree moderately Disagree slightly Agree slightly Agree moderately Agree very much 1 It would e very hard for me to start my agency right hand now, even if I wanted to 2 0 5 7 10 32 2 I do not feel any obligation to remain with my current employer 24 13 7 0 0 12 3 I would be very skilful to spend the rest of my career with this agency 0 0 4 0 7 45 4 Even if it were to my advantage, I do not feel it would be right to appropriate my agency now 5 0 3 9 15 24 5 I really feel as if this agencys problems are my own 6 6 0 5 24 15 6 recompense now, staying with my agency is a matter of necessity as much as desire 0 0 3 12 24 17 7 I do not feel a strong sense of belonging to my agency 16 14 4 12 7 3 8 I feel that I have too few options to consider leaving this agency 16 2 0 25 7 8 Findings of Organizational Commitment Survey (Affective Commitment) No Agree Disagree It would be very hard for me to leave my agency right now, even if I wanted to 88% 12% 2 I do not feel any obligation to remain with my current employer 21% 79% 3 I would be very happy to spend the rest of my career with this agency 93% 7% 4 Even if it were to my advantage, I do not feel it would be right to leave my agency now 68% 32% 5 I really feel as if this agencys problems are my own 79% 21% 6 good now, staying with my agency is a matter of necessity as much as desire 95% 5% 7 I do not feel a strong sense of belonging to my agency 39% 61% 8 I feel that I have too few options to consider leaving this agency 29 71% For the first question of organizational commitment, 88 percent of respondents said that they wound not leave the agency r ight now even if they wanted but only 12 percent of respondents said they would.The large numbers of respondents (32 respondents) agree very much that they would not leave the agency if they wanted also. The next question was I do not feel any obligation to remain with my current employer. 79 percent of respondents said that they disagree to the statement and said that they do have the feeling of obligation to remain with their current employer. The number of respondents who disagree very much to the statement (24 respondents) was higher than the total number of respondents who said they agree slightly, agree moderately and agree very much. For the statement I would be very happy to spend the rest of my career with this agency, 93 percentage of respondents said agree while 7 percent of respondents said disagree.So, the number of respondents who said agree is higher than the number of respondents who said disagree. Out of the 93 percentage of respondents, the highest numbers of respo ndents (45 respondents) agree very much than agree slightly or agree moderately. The statement Even if it were to my advantage, I do not feel it would be right to leave my agency now received higher number of agree as response than disagree from the participants. The percentage of respondents who said agree and disagree was 68 percent of respondents said agree and 32 percent of respondents said disagree. Most respondents agree moderately and agree very much to the statement.The fifth statement in the organizational commitment questionnaire I really feel as if this agencys problems are my own, 79 percent of respondent said they agree they do feel the agencys problem as their problem while 21 percent of respondents said they do not feel so. Thus, the number of respondent agree to the statement is higher than the respondents who disagree. Similar to the previous statement, most respondents agree moderately and agree very much to this statement. The next statement was Right now, staying with my agency is a matter of necessity as much as desire. For this statement also the majority of respondents said that they agree that staying with this agency is a matter of necessity as much as desire.The percentage of respondent who said agree and disagree was 95 percent of respondents said agree while only 5 percent of respondents said disagree. Of 95 percent of respondents, the largest number of respondents said that they agree moderately and that followed by agree very much and then agree slightly. For the statement I do not feel a strong sense of belonging to my agency, the number of respondents who disagree is higher than the respondents who agree. 39 percent of respondents and 61 percent of respondents said agree and disagree respectively to the statement. The number of respondents disagree very much to the statement. The last statement was I feel that I have too few options to consider leaving this agency.Higher percent of respondent (71 percent of respondents) answered as disagree and said that there are many options available out there to consider if they wanted to leave the agency but 29 percent of respondents said disagree and support the statement. However, most respondents just agree slightly to the statement. Findings from interview Based on the interview with Mr Devaraj, the information of the medium agents performance, overall agencys performance and turnover rate has been collected. The average agents performance level from January 2011 to 9 November 2011 was 69 percent. He also said that the major contributor for the higher average agents performance level was a small number of high performers.Besides that, he said the overall agencys performance was 71 percent. It enabled Deveraj Agency to still hold on the title of top Indian agency in Klang Valley, which it was defending more than 5 consecutive years. Besides that, he said turnover rate of insurance agent was a major problem. The average annual turnover was 6 % percent. The major c ontributor to this turnover was new insurance agent because when they find hard to sell insurance products, they quit the job. The turnover of senior agents was not even 0. 5 percent of annual turnover. Result of the findings The relationship between job satisfaction and organizational commitment has been proven once again through this research.According to the findings, the job satisfaction of the insurance agents in Devaraj Agency is high. The proof is the result of motivator factor questions in the job satisfaction questionnaire. There was 13 motivator factor related questions in the questionnaire. Out of the 13 questions, for 11 questions the insurance agents responded positively while only for 1 question they responded negatively. Positive response means the insurance agents agree to the positive statement about job satisfaction and disagree to negative statement. Example of positive statement in this job satisfaction questionnaire is I am satisfied with my chances for promotio n. The overall response of respondents to this positive statement was positive means they gree to the statement. Negative response means the insurance agents disagree to positive statement and agree to negative statement. Example of negative statement in job satisfaction questionnaire that received positive response from respondents was I have too much paperwork. It means the respondent agree to the negative statement. Overall, positive response to the questionnaire is higher than the negative response. It means that insurance agents were highly satisfied with their job. As the respondents responded positively to the job satisfaction questionnaire, the same way they responded positively to organizational commitment questionnaire.In the organizational commitment questionnaire, there were 8 statement related to affective commitment. Out of the 8 statements, the respondents responded positively to all the statements. An example of positive statement and positive response was It would be very hard for me to leave my agency right now, even if I wanted to is the positive statement and the positive response is 85. 7% of respondents said agree to the statement. Similarly, the example of negative statement and negative response is I do not feel any obligation to remain with my current employer was the negative statement and negative response was 78. 6% of respondents said disagree to the statement.The negative statement and negative response shows positive response toward organizational commitment. Based on job satisfaction and organizational commitment questionnaire result, it is proven that there is a strong relationship between job satisfaction and organizational commitment. So, if job satisfaction of an employee is high, the organizational commitment also high. It is what happened in Devaraj agency the job satisfaction of the insurance agents was high so the organizational commitment also high. Due to the higher organization commitment, the average job performance of the insurance agents was as high as 69% and average agency performance was as high as 87% and turnover rate was as low as 6% low annually.So, the high organizational commitment of an insurance agent will result in higher job performance, higher overall agency performance and lower turnover rate. Limitation There were two limitations in my research. The first limitation was that not all insurance agents in Devaraj Agency have taken the job satisfaction and organizational commitment survey. The survey only have been done with the agents attended the meeting. So the result of the survey could not be guaranteed, as 100% accurate as the views of the insurance agents who did not attend meeting were not taken. The second limitation in my research was that the connection of job satisfaction leads to organizational commitment could not be proven through the help of job satisfaction and organizational commitment questionnaire.But the relationship of job satisfaction and organizational com mitment has been be in a way that if job satisfaction of an employee is high, the organizational commitment is also high and it is otherwise if the job satisfaction is low. Recommendation Recommendations were done based on the problem identified through job satisfaction and organizational commitment questionnaire. 1) Hiring more clerical staff Based on the job satisfaction questionnaire, most insurance agents responded that they have to do too much paperwork. It may affect the agents job satisfaction. So Devaraj Agency should hire more clerical staff to help the insurance agents to do the paperwork. 2) Revise current code of procedureMany respondents said through the questionnaire that they are not happy with their current rules and procedures because they make their job difficult. So, the agency manager should bring this issue to ING management and find shipway to solve this problem. Revising current rules and procedure would be ideal solution. 3) Introduce more monetary benefits Many insurance agents expressed their concern that there are benefits they do not have which they should have. The benefits such as petro allowance and toll allowance is given to sales people from other company but ING Bhd do not give such benefits to its insurance agents. So Devaraj Agency should bring this issue to ING management. ConclusionThe relationship of job satisfaction and organizational commitment has been proved through literature review and from my research on Devaraj Agency. The result showed that there are strong relationship between job satisfaction and organizational commitment. Overall, the job satisfaction of insurance agents in Devaraj Agency is high and organizational commitment is also high. There was also relationship between organizational commitment and job performance, turnover rate and agency performance. It was also proved where the job performance, turnover rate and agency performance was high because the organizational commitment of insurance agents wa s high. Reference Appendix JOB SATISFACTION SURVEY satisfy CIRCLE THE angiotensin converting enzyme NUMBER FOR EACH QUESTION THAT COMES CLOSEST TO REFLECTING YOUR OPINIONABOUT IT. Disagree very muchDisagree moderatelyDisagree slightlyAgree slightlyAgree moderatelyAgree very much 1 I feel I am being paid a fair amount for the work I do. 1 2 3 4 5 6 2 There is really too little chance for promotion on my job. 1 2 3 4 5 6 3 My supervisor is quite competent in doing his/her job. 1 2 3 4 5 6 4 I am not satisfied with the benefits I receive. 1 2 3 4 5 6 5 When I do a good job, I receive the recognition for it that I should receive. 1 2 3 4 5 6 6 Many of our rules and procedures make doing a good job difficult. 1 2 3 4 5 6 7 I like the people I work with. 1 2 3 4 5 6 8 I sometimes feel my job is meaningless. 1 2 3 4 5 6 9 Communications seem good within this organization. 1 2 3 4 5 6 10 Raises are too few and far between. 1 2 3 4 5 6 11 Those who do well on the job stand a fa ir chance of being promoted. 1 2 3 4 5 6 12 My supervisor is unfair to me. 1 2 3 4 5 6 13 The benefits we receive are as good as most other organizations offer. 1 2 3 4 5 6 14 I do not feel that the work I do is appreciated. 1 2 3 4 5 6 15 My efforts to do a good job are seldom blocked by red tape. 1 2 3 4 5 6 16 I find I have to work harder at my job because of the incompetence of people I work with. 1 2 3 4 5 6 17 I like doing the things I do at work. 1 2 3 4 5 6 18 The goals of this organization are not clear to me. 1 2 3 4 5 6 PLEASE CIRCLE THE ONE NUMBER FOR EACH QUESTION THAT COMES CLOSEST TO REFLECTING YOUR OPINIONABOUT IT. Disagree very muchDisagree moderatelyDisagree slightlyAgree slightlyAgree moderatelyAgree very much 19 I feel unappreciated by the organization when I think about what they pay me. 1 2 3 4 5 6 20 People get ahead as fast here as they do in other places. 1 2 3 4 5 6 21 My supervisor shows too little interest in the feelings of subordinates. 1 2 3 4 5 6 22 The benefit package we have is equitable. 1 2 3 4 5 6 23 There are few rewards for those who work here. 1 2 3 4 5 6 24 I have too much to do at work. 1 2 3 4 5 6 25 I enjoy my coworkers. 1 2 3 4 5 6 26 I often feel that I do not know what is going on with the organization. 1 2 3 4 5 6 27 I feel a sense of pride in doing my job. 1 2 3 4 5 6 28 I feel satisfied with my chances for salary increases. 1 2 3 4 5 6 29 There are benefits we do not have which we should have. 1 2 3 4 5 6 30 I like my supervisor. 1 2 3 4 5 6 31 I have too much paperwork. 1 2 3 4 5 6 32 I dont feel my efforts are rewarded the way they should be. 1 2 3 4 5 6 33 I am satisfied with my chances for promotion. 1 2 3 4 5 6 34 There is too much bickering and fighting at work. 1 2 3 4 5 6 35 My job is enjoyable. 1 2 3 4 5 6 36 Work assignments are not fully explained. 1 2 3 4 5 6 ORGANIZATIONAL COMMITMENT SURVEY PLEASE CIRCLE THE ONE NUMBER FOR EACH QUESTION THAT COMES CLOSEST TO REFLECTING YOU R OPINIONABOUT IT. Disagree very muchDisagree moderatelyDisagree slightlyAgree slightlyAgree moderatelyAgree very much 1 It would be very hard for me to leave my agency right now, even if I wanted to 1 2 3 4 5 6 2 I do not feel any obligation to remain with my current employer 1 2 3 4 5 6 3 I would be very happy to spend the rest of my career with this agency 1 2 3 4 5 6 4 Even if it were to my advantage, I do not feel it would be right to leave my agency now 1 2 3 4 5 6 5 I really feel as if this agencys problems are my own 1 2 3 4 5 6 6 Right now, staying with my agency is a matter of necessity as much as desire 1 2 3 4 5 6 7 I do not feel a strong sense of belonging to my agency 1 2 3 4 5 6 8 I feel that I have too few options to consider leaving this agency 1 2 3 4 5 6 Demographic questions Personal Particulars Are you Male or Female? (a) Male (b) Female What is your age? (a) 11 to 19 years old (b) 20 to 29 years old (c) 30 to 39 years old (d) 40 to 49 years old (e) 50 to 59 yea rs old (f) 60 years old and above What is your income? a) Less than RM1000 (b) RM1000 to RM2000 (c) RM2100 to RM3000 (d) RM 3100 to RM4000 (e) RM4100 to RM5000 (f) More than RM5000 Reference 1) Noor Harun, A. K. & Noor Hasrul N. M. N. (2007). Evaluating the psychometric properties of allen and meyers organizational commitment scale A cross socialization application among Malaysian academic librarians. Malaysian Journal of Library & information science, 11(1), Retrieved from http//myjurnal. um. edu. my/filebank/published_article/2034/360. pdf. 2) Price, James L & Mueller, C. W. (1997, October). Measures of job satisfaction Retrieved 7 October 2011 from http//home. ubalt. edu/tmitch/641/jsscales. htm ) Shrivastava. A and Purang. P. (2009). Employee Perceptions of job satisfaction Comparative study on Indian banks. Asian Academy of Management Journal, 14(2), Retrieved from http//web. usm. my/aamj/14. 2. 2009/AAMJ_14. 2. 4. pdf. 4) Shrivastava. A and Purang. P. (2009). Employee Percept ions of job satisfaction Comparative study on Indian banks. Asian Academy of Management Journal, 14(2), Retrieved from http//web. usm. my/aamj/14. 2. 2009/AAMJ_14. 2. 4. pdf. 5) Sangroengrob. T. Techachaicherdchoo. The impact of employees satisfaction, organization commitment and work commitment to turnover intention A case study of IT outsourcing company in Thailand.Retrived from http//bai-conference. org/files/BAI2010%20Proceeding/Papers/7. OB&HRM/7204. pdf 6) Samad. S, (2011). The Effects of Job Satisfaction on Organizational Commitment and Job Performance Relationship A Case of Managers in Malaysias Manufacturing Companies. European Journal of Social Sciences, 18(4). Retrieved from http//www. eurojournals. com/EJSS_18_4_11. pdf 7) Padala. S. R,(2011). Employees Job Satisfactions and Organisational Commitment in Nagarjuna Fertilizers and Chemicals Limited, India. International Research Journal of Management and Business Studies, 1(1). Retrieved from http//interesjournals. org/IRJ MBS/pdf/2011/February/Padala. pdf

Hamlets Character is contradictory&quot Essay

Shakespeare gives crossroads a very indecisive character in this play. This in turn leads to settlement becoming contradictive, more and more so passim the play. His main problem is that he is more of a thinker than a doer. This causes him more problems through place the whole play. The first example we get of this comes in hamlets first soliloquy. Here we find out what Hamlet truly feels about the situation he finds himself in after his fathers death.After initially seeming to be willing to go along with Claudiuss and his mothers marriage here we find out how he truly feels. He expresses his disgust at the hastiness from which his Mother has married to Claudius so soon after his fathers death. He also expresses how devastated he is at the death of his father and Claudius taking the crown, which Hamlet believes should rightfully be his. Hamlet once again shows this when he goes with his Fathers ghost.He comes back from this encounter determined to seclude revenge on Claudius but then passes up many feels to do so in order to make sure that the ghost is telling the truth. Hamlet continues this throughout the play and ironically this leads to him doing exactly the opposite of what the ghost wants by hurting his Mother and not taking revenge on Claudius when he has many chances to. Another appearance of Hamlets contradiction appears in his first soliloquy when he is very damning towards womenFrailty, thy name is woman This contradicts with his apparent infatuation with his mother, and especially with her internal behaviour. Hamlets contradictory character is also reflected in the many mood swings he has during the play. He constantly changes his mood one minute appearing relatively happy, the undermentioned he is at his sadistic worse cruelly teasing others with his wordplay. The worst of this comes when he is talking to Ophelia in Act 3 Scene 1, where nearly everything he says to her has a sexual double meaning.Here Hamlet has realised that he is being s pied on and intend to have some fun at Ophelias expense as he feels that she has been used as a spy whereas in reality she knows nothing of the situation. Hamlets character however can not solely be described as contradictory, it id far too complex for that. Hamlet could also be described as erudite, ingenious and quick-minded for the way he took return of the players arriving and setting up the play Murder of Gonzago in order to test the Kings guilty conscience and find out if he really did kills Old Hamlet.Hamlet is also regarded as pessimistic, over dramatic, angry, desperate and frustrated for his outlook on life and human nature and the way he feels about being denied the chance to become king after his fathers death. Many people also feel that Hamlet is obsessive this is shown with his fixation with his mothers sexual activity and is once again brought into light by Ophelia revealing all of the love letters that Hamlet has sent to her in the past. All in all I believe that whilst contradiction is one of Hamlets main characteristics, his character is too broad for it to be described as any one thing.

A Dirty Job Chapter 22

22RECONSIDERING A CAREER IN SECONDHAND RETAILAnton Dubois, the owner of Book em Danno in the Mission, had been a Death Merchant longer than anyone else in San Francisco. Of course he hadnt c wholeed himself a Death Merchant at premiere, only when that Minty recent fellow who pioneered the repose store in the Castro coined the term, he could never study of himself as anything else. He was sixty-five age old and non in the best health, having never employ his body for much more than to carry his head around, which is where he lived most of the period. He had, however, in his years of reading, acqui deprivation an encyclopedic effledge of the science and mythology of death. So, on that Tuesday evening, proficient later sundown, when the windows of his store went black, as if both the light had been sucked suddenly out of the universe, and the three female figures motiond toward him through the store, as he sat low his slender reading light at the counter in the mainst ay, like a tiny yellow island in the vast pitch of space, he was the first man in fifteen hundred years to see exactly what who they were.Morrigan, Anton tell, with no particular none of fear in his voice. He set his in gosity down, unless didnt bformer(a) to mark the page. He took off his ice-skating rinkes and cleaned them on his flannel shirt, then put them substantiate on so as not to miss any detail. Just now they were only blue-black highlights moving among the deep shadows in the store, but he could see them. They stopped when he spoke. one of them hissed not the hiss of a cat, a long, steady tone more like the hiss of air escaping the rubber raft that is whole that lies between you and a dark sea full of sharks, the hiss of your life leaking out at the seams.I thought something might be happening, Anton say, a little anxious now. With all the signs, and the prophecy about the Luminatus, I knew something was happening, but I didnt think it would be you in perso n so to speak. This is very exciting.A devotee? tell Nemain.A fan, said Babd.A sacrifice, said Macha.They moved around him, just outside his circle of light.I moved the sense vessels, Anton said. I guessed that something had happened to the others.Aw, are you disappointed beca economic consumption youre not the first? said Babd.It will be just like the first time, pumpkin, said Nemain. For you, anymodal value. She giggled.Anton reached under his counter and pushed a button. Steel shutters began to roll in the precedent of the store over the windows and door.You afraid well get away, turtle man, said Macha. Dont you think he looks like a turtle?Oh, I have the shutters wont keep you in, thats not what theyre for. The books say that youre immortal, but I suspect that thats not exactly true. Too umpteen tales of warriors injuring you and watching you heal yourself on the battlefield.We will be here disco biscuit thousand years after your death, which starts pretty soon, I might a dd, said Nemain. The souls, turtle man. Where did you put them? She extended her claws and reached out so they caught the light from Antons reading lamp. malice dripped from their tips and sizzled when it hit the floor.Youd be Nemain, then, Anton said. The Morrigan smiled, he could just see her teeth in the dark.Anton felt a strange peace fall over him. For thirty years he had, in some way or another, been preparing for this moment. What was it that the Buddhists said? Only by being prepared for your death stub you ever truly live. If stash away souls and seeing people pass for thirty years didnt prepare you, what would? Under the counter he carefully unscrewed a stainless-steel cap that concealed a red button.I installed those four speakers at the back of the store a few months ago. Im sure you can see them, even if I cant, Anton said.The souls Macha barked. Where?Of course I didnt know it would be you. I thought it might be those little creatures Ive seen wandering the neighborh ood. But I think youll enjoy the music, nonetheless.The Morrigan looked at each other.Macha growled. Who says things like nonetheless?Hes babbling, said Babd. Lets torture him. Take his eyes, Nemain.Do you remember what a claymore looks like? Anton asked.A great, two-handed broadsword, said Nemain. Good for the taking of heads.I knew that, I knew that, said Babd. Shes just showing off.Well, in this time, a claymore means something else, Anton said. You acquire the most interesting things working in the secondhand business for three decades. He closed his eyes and pushed the button. He hoped that his soul would end up in a book, preferably his first edition of micklenery Row, which was safely stored away.The curved claymore offensive mines that he had installed in speaker cabinets at the rear of the store exploded, sending twenty-eight hundred ball bearings hurtling toward the steel shutters at just under the accelerate of sound, shredding Anton and everything else in their path.R ay followed the love of his life a block up Mason Street, where she hopped on a production line car and rode it the rest of the way up the hill into Chinatown. The problem was that while it was pretty easy to figure out where a communication channel car was going, they only came along about every ten minutes, so Ray couldnt wait for the next one, jump on, and shout, Follow that antiquated but quaint public conveyance, and step on it And there were no cabs in sight.It turned out that jogging up a steep city hill on a hot summer day in track clothes was somewhat different from jogging on a treadmill in an air-conditioned gym behind a row of taut seat puppets, and by the time he got to California Street, Ray was drenched in sweat, and not only hated the city of San Francisco and everyone in it, he was pretty much ready to deal it quits with Audrey and go back to the relative desperation of Ukrainian Girls Loving Him from afar.He caught a break at the Powell Street exchange, where the cable cars pick up in Chinatown, and was actually able to jump on the car behind Audreys and continue the breathtaking, seven-mile-per-hour chase, ten more blocks to Market Street.Audrey hopped off the cable car, walked directly out to the island on Market, and stepped onto one of the antique pathwaycars, which left before Ray even got to the island. She was like some kind of diabolical rail-transit supervixen, Ray thought. The way the trains just seemed to be there when she conducted them, then gone when he got there. She was master of some sort of evil, streetcar mojo, no doubt about that. (In matters of the heart, the important Male imagination can turn quickly on a floundering suitor, and at that point, Rays was beginning to consume what little confidence he had mustered.)It was Market Street, however, the busiest street in the City, and Ray was able to quickly grab a cab and follow Audrey all the way into the Mission district, and even kept the cab for a few blocks when she was on foot again.Ray stayed a block away, following Audrey to a big jade-green Queen Anne Victorian building off 17th Street, which had a small plaque on the column by the porch that read THREE JEWELS BUDDHIST CENTER. Ray had his breath and his composure back, and was able to watch well from behind a light post across the street as Audrey climbed the steps of the center. As she got to the top step, the leaded-glass door flew open and two old ladies came upsurge out, frantic, it seemed, to tell Audrey something, but entirely out of control. The old ladies looked familiar. Ray stopped breathing and dug into the back pocket of his jeans. He came up with the photocopies hed kept of the drivers-license photos of the women Charlie had asked him to find. It was them Esther Johnson and genus Irena Posokovanovich, standing there with the future Mrs. Macy. Then, just as Ray was trying to get his head around the connection, the door of the Buddhist center opened again and out charged wh at looked like a river otter in a sequined minidress and go-go boots, bent on attacking Audreys ankles with a pair of scissors.Charlie and Inspector Rivera stood outside Fresh Music in the Castro, trying to peer in the windows past the cardboard cutouts and giant album covers. According to the hours posted on the door, the store should have been open, but the door was locked and it was dark inside. From what Charlie could see, the store was exactly as he had seen it years ago when hed con presented Minty Fresh, except for one, distinct difference the shelf full of glowing soul vessels was gone.There was a frozen-yogurt shop next door and Rivera led Charlie in and talked to the owner, a guy who looked entirely too fit to run a sweetshop, who said, He hasnt opened for five days. Didnt say a word to any of us. Is he okay?Im sure hes fine, Rivera said.Three minutes later Rivera had obtained Minty Freshs phone numbers and foot address from the SFPD dispatcher, and after trying the numbe rs and getting voice mail, they went to Freshs apartment in Twin Peaks to find newspapers piled up by the door.Rivera turned to Charlie. Do you know of anyone else who could vouch for what youve been telling me?You mean other Death Merchants? Charlie asked. I dont know them, but I know of them. They probably wont talk to you.Used-book-store owner in the Haight and a junk dealer off lower Fourth Street, right? Rivera said.No, Charlie said. I dont know of anyone like that. Why did you ask?Because both of them are missing, Rivera said. There was line of merchandise all over the walls of the junk dealers office. There was a human ear on the floor of the bookstore in the Haight.Charlie backed against the wall. That wasnt in the paper.We dont release mash like that. Both lived alone, no one saw anything, we dont know that a crime was even committed. But now, with this Fresh guy missing You think that these other guys were Death Merchants?Im not saying I believe that, Charlie, it could just be a coincidence, but when Ray Macy called me today about you, that was actually the reason I came to find you. I was going to ask you if you knew them.Ray ratted me out?Let it go. He may have saved your life.Charlie thought about Sophie for the hundredth time that night, worried about not being there with her. Can I call my daughter?Sure, Rivera said. But then Book em Danno in the Mission, Charlie said, pulling his cellular telephone phone out of his jacket pocket. That cant be ten minutes away. I think the owner is one of us.Sophie was fine, feeding Cheese Newts to the hellhounds with Mrs. Korjev. She asked Charlie if he needed any help and he teared up and had to get control of his voice before he answered.Seven minutes later they were parked crossways in the warmness of Valencia Street, watching fire trucks blasting water into the second story of the building that housed Book em Danno. They got out of the car and Rivera showed his badge to the police officer who had been first on the scene.Fire crews cant get in, the cop said. Theres a heavy steel fire door in the back and those shutters must be quarter-inch steel or more.The tribute shutters were bowed outward and had thousands of small bumps all over them.What happened? Rivera asked.We dont know yet, said the cop. Neighbors reported an explosion and thats all we know so far. No one lived upstairs. Weve evacuated all the adjacent buildings.Thanks, Rivera said. He looked at Charlie, raised an eyebrow.The Fillmore, Charlie said. A pawnshop at Fulton and Fillmore.Lets go, Rivera said, taking Charlies arm to help speed-limp him to the car.So Im not a suspect any longer? Charlie asked.Well see if you live, Rivera said, opening the car door.Once in the car, Charlie called his sister. Jane, I need you to go get Sophie and the puppies and take them to your place.Sure, Charlie, but we just had the carpets cleaned Alvin and Do not check Sophie and the hellhounds for one second, Jane, do you understand?J eez, Charlie. Sure.I mean it. She may be in danger and theyll protect her.Whats going on? Do you wishing me to call the cops?Im with the cops, Jane. Please, go get Sophie right now. Im leaving now. How am I going to get them all into my Subaru?Youll figure it out. If you have to, tie Alvin and Mohammed to the bumper and drive slowly.Thats horrible, Charlie.No, its not. Theyll be fine.No, I mean they tore my bumper off last time I did that. It cost six hundred bucks to fix.Go get her. Ill call you in an hour. Charlie disconnected.Well, claymores suck, I can tell you that, said Babd. I used to like the big sword claymore, but nownow they have to make them all splody and full of what do you call that stuff, Nemain?Shrapnel.Shrapnel, said Babd. I was just starting to feel like my old self Shut up barked Macha.But it hurts, said Babd.They were flowing along a storm sewer pipe under Sixteenth Street in the Mission. They were barely two-dimensional again, and they looked like tattered b lack battle flags, unoriginal shadows, oozing black goo as they moved up the pipe. One of Nemains legs had been completely severed and she had it tucked under her arm while her sisters towed her through the pipe.Can you fly, Nemain? asked Babd. Youre getting heavy.Not down here, and Im not going back up there.We have to go back Above, said Macha. If you want to heal before a millennium passes.As the three death divas came to a wide junction of pipes under Market Street, they heard something splashing in the pipe ahead.Whats that? said Babd. They stopped.Something pattered by in the pipe they were approaching.What was that? What was that? asked Nemain, who couldnt see past her sisters.Looked like a squirrel in a ball gown, said Babd. But Im weak and could be delusional.And an idiot, said Macha. It was a gift soul. Get it We can heal Nemains leg with it.Macha and Babd dropped their unidexter sister and surged forward toward the junction, just as the Boston terrier stepped into their path.The Morrigan backpedaling in the pipe sounded like cats tearing lace. Whoa, whoa, whoa, intone Macha, what was left of her claws raking the pipe to back up.Bummer yapped out a sharp tattoo of threat, then bolted down the pipe after the Morrigan.New plan, new plan, new plan, said Babd.I hate dogs, said Macha.They snagged their sister as they passed her.We, the goddesses of death, who will soon command the all under darkness, are fleeing a tiny dog, said Nemain.So whats your point, hoppie? said Macha.Over in the Fillmore, Carrie Lang had closed her pawnshop for the night and was waiting for some jewelry shed taken in that day to finish in the inaudible cleaner so she could put it in the display case. She wanted to finish and get out of there, go lieu and have dinner, then maybe go out for a couple of hours. She was thirty-six and single, and felt an obligation to go out, just on the off chance that she might meet a slight guy, even though shed rather stay home and watch crime shows on TV. She prided herself on not becoming cynical. A pawnbroker, like a alliance bondsman, tends to see people at their worst, and every day she fought the idea that the last decent guy had become a drummer or a crackhead.Lately she didnt want to go out because of the strange stuff shed been seeing and hearing out on the street creatures scurrying in the shadows, whispers coming from the storm drains staying at home was looking better all the time. Shed even started bringing her five-year-old basset hound, Cheerful, to work with her. He really wasnt a lot of protection, unless an attacker happened to be less than knee-high, but he had a loud bark, and there was a good chance that he might actually bark at a bad guy, as long he wasnt carrying a dog biscuit. As it turned out, the creatures who were invading her shop that evening were less than knee-high.Carrie had been a Death Merchant for nine years, and after adjusting to the initial shock about the whole phenomenon of tran sference of souls subsided (which only took about four years), shed taken to it like it was just another part of the business, but she knew from The owing(p) Big Book of Death that something was going on, and it had her spooked.As she went to the front of the store to crank the security shutters down, she heard something move behind her in the dark, something low, back by the guitars. It brushed a low E-string as it passed and the note vibrated like a warning. Carrie stopped cranking the shutters and checked that she had her keys with her, in case she needed to run through the front door. She unsnapped the holster of her. 38 revolver, then thought, What the hell, Im not a cop, and drew the weapon, training it on the muted-sounding guitar. A cop she had dated years ago had talked her into carrying the Smith & Wesson when she was working the store, and although shed never had to draw it before, she knew that it had been a deterrent to thieves.Cheerful? she called.She was answered by some shuffling in the back room. Why had she turned most of the lights out? The switches were in the back room, and she was moving by the case lights, which cast almost no light at the floor, where the noises were coming from.I have a gun, and I know how to use it, she said, feeling stupid even as the words came out of her mouth.This time she was answered by a muffled whimper. CheerfulShe ducked under the lift gate in the counter and ran to the back room, fanning the area with her pistol the way she saw them do in cop shows. Another whimper. She could just make out Cheerful, lying in his normal spot by the back door, but there was something around his paws and muzzle. Duct tape.She reached out to turn on the lights and something hit her in the back of the knees. She essay to twist around and something thumped her in the chest, orbit her off balance. Sharp claws raked her wrists as she fell and she lost her grip on the revolver. She hit her head on the doorpost, setting off what seemed like a strobe light in her head, then something hit her in the back of the neck, hard, and everything went black.It was still dark when she came to. She couldnt tell how long shed been out, and she couldnt move to look at her watch. Oh my God, theyve broken my neck, she thought. She saw objects moving past her, each glowing dull red, barely illuminating whatever was carrying them tiny skeletal faces fangs, and claws and dead, revoke eye sockets. The soul vessels appeared to be floating across the floor, with a carrion puppet escort. Then she felt claws, the creatures, touching her, moving under her. She tested to scream, but her mouth had been taped shut.She felt herself being lifted, then made out the shape of the back door of her shop opening as she was carried through it, only a foot or so off the floor. Then she was hoisted nearly upright, and she felt herself falling into a dark abyss.They found the back door to the pawnshop open and the basset hound taped up in the c orner. Rivera checked the shop with his weapon drawn and a flashlight in one hand, then called Charlie in from the alley when he found no one there.Charlie turned on the shop lights as he came in. Uh-oh, he said.What? Rivera said.Charlie pointed to a display case with the glass broken out. This case is where she displayed her soul vessels. It was nearly full when I was in here now, wellRivera looked at the empty case. Dont touch anything. Whatever happened here, I dont think it was the same perp who hit the other shopkeepers.Why? Charlie looked back to the back room, to the bound basset hound.Because of him, Rivera said. You dont tie up the dog if youre going to slaughter the people and vacate blood and body parts everywhere. Thats not the same kind of mentality.Maybe she was tying him up when they surprised her, Charlie said. She kind of had the look of a lady cop.Yeah, and all cops are into dog bondage, is that what youre saying? Rivera holstered his weapon, pulled a penknife fr om his pocket, and went to where the basset hound was squirming on the floor.No, Im not. Sorry. She did have a gun, though.She must have been here, Rivera said. Otherwise the alarms would have been set. Whats that on that doorjamb? He was sawing through the duct tape on the bassets paws, being careful not to cut him. He nodded toward the doorway from the shop to the back room.Blood, Charlie said. And a little hair.Rivera nodded. That blood on the floor there, too? Dont touch.Charlie looked at a three-inch puddle to the left of the door. Yep, I think so.Rivera had the bassets paws free and was kneeling on him to hold him still while he took the tape off his muzzle. Those tracks in it, dont smear them. What are they, partial shoe prints?Look like bird-feet prints. Chickens maybe?No. Rivera released the basset, who immediately tried to jump on the inspectors Italian dress slacks and lick his face in celebration. He held the basset hound by the collar and moved to where Charlie was exam ining the tracks.They do look like chicken tracks, he said.Yep, Charlie said. And you have dog drool on your jacket.I need to call this in, Charlie.So dog drool is the ascertain factor in calling in backup?Forget the dog drool. The dog drool is not relevant. I need to report this and I need to call my partner in. Hell be pissed that Ive waited this long. I need to take you home.If you cant get the stain out of that thousand-dollar suit jacket, youll think its relevant.Focus, Charlie. As soon as I can get another unit here, Im sending you home. You have my cell. Let me know if anything happens. Anything.Rivera called the dispatcher on his cell phone and asked him to send a uniform unit and the crime-scene squad as soon as they were available. When he snapped the phone shut, Charlie said, So Im not under arrest anymore?No. continue in touch. And stay safe, okay? You might even want to spend a few nights outside of the City.I cant. Im the Luminatus, I have responsibilities.But you do nt know what they are Just because I dont know what they are doesnt mean I dont have them, Charlie said, perhaps a little too defensively.And youre sure you dont know how many of these Death Merchants are in the City, or where they might be?Minty Fresh said there was at least a dozen, thats all I know. This muliebrity and the guy in the Mission were the only ones I spotted on my walks.They heard a car pull up in the alley and Rivera went to the back door and signaled to the officers, then turned to Charlie. You go home and get some sleep, if you can, Charlie. Ill be in touch.Charlie let the uniformed police officer lead him to the prowl car and help him into the back, then waved to Rivera and the basset hound as the patrol car backed out of the alley.

Nandos

Nandos ________________________________________________________ Nandos, is a well-known fast nutrient restaurant which was found in 1987 in South Africa. Nandos is item(a)izing in yellowed, especially its unusual Mozambican-Portuguese style of Peri-Peri Flamed Grilled Chicken. Nandos opened its world-class international strore 12 years ago and the Nandos Peri-Peri trail has blazed from South Africa across the seas to other 22 countries, comprising 400 stores worldwide. The signature menu item at Nandos is a Portuguese specialty, Peri-Peri chicken which has a truly unique taste.Delicious alternatives and make foritions to Peri-Peri chicken hold chicken breast burgers and pitas, prego steak rolls, vegetarian and bean burgers, chicken livers etc. Businesses today face three major challenges and opportunities which of course, as an international order, Nandos is also facing the equal challenges which bring opportunity to the business Globalization, Technological Advancement an d Outsourcing. Further details will be discussed in the following. Globalization, Technological Advancement and Outsoucing _______________________________________________________ Globalization is the growing integrating of economies and societies around the world and legal form. That make battalion around the globe be more connected to each other than ever before. At a business level, we talk internationalization when companies decide to take part in the emerging global economy and establish themselves in foreign market. Globalization mover a company will adapt their products or helpers to the final users linguistic and cultural requirement.Then, take the advantage of the internet novelty and establish a virtual presence on the international marketplace with a multilingual corporate website or even as an e-business. Nandos first created in South Africa and had a fast suppuration overseas. Nandos has decided to go to an international market. Different stages in term of gl obalization are possible. Nandos has acquired overseas outlets and branches. Nando comprises 400 stores worldwide with 176 stores in South Africa and the rest in international markets.It plan to break rolled out excess of 600 quick good restaurants to world wide within 3 years serving peri-peri marinated, flame grill chicken and associated nutrition items under the Nandos brand name. In our opinion, globalization of Nandos brings the greatest opportunities for higher economic growth and better living standards that more openness bring, policymakers to international, national and local. Chief executive Robbie Brozin had anticipated the fast food chain to introduce Nandos unique flamed-grilled chicken to world wide. Nowadays, Nandos already establish many restaurants in Asian like Singapore andMalaysia.To coif the models of strategy used, the four P components of the Marketing Mix will help us understand nandos view. Nandos needs consider a deep promotion for their products to c reate a successful global brand. The first promotion of their product is advertised their grill-chicken by using the poster method. They provide four- several(predicate) color chicken and create a slogan for their brand Were all the same on the inside, Pauline. Then it used a radio advertisement featuring a soon-to-be-grilled chicken parodying a recording made by Hanson.A vital part of low cost marketing strategy is to be waxy and topical and grab channel as soon as they arise to influence out of the publicity. Nowadays, Nandos also create a website to introduce their tradition proteges food to world wide. Consumers can also download Nandos peri-peri chicken patterns if they are interest to it. In Malaysia, the most attractive promotion is the Nandos obtain classified ad their peri-peri chicken to four flavors, that is lemon-herb, mild peri-peri, hot peri-peri, extra hot peri-peri.These promotion is aim to attract the people who interest to challenge for the level of spicy of Nan dos peri-peri chicken with their spicy chilly sauce. Beside the well-known of the brand, its products are well-positioned for international growth because of the healthier image of grill chicken. The famous food of the Nandos is their peri-peri chicken. The chicken are butterfly-cut and marinated for 24 hours before they are flame-grilled to succulent perfection and are basted with your choice of peri-peri flavour when order are taken.Nandos are not change the recipe to prepare the peri-peri chiken while the peri-peri chicken is introduce to different countries because they pauperism the consumer to enjoy a traditional Afro-Portugnese styled eating experi-perience and knowing the culture of their food at Nandos. They are also ensuring that the ingredients to prepare the chicken are positive effect on life. For an example, the well known Nandos peri-peri chicken has a high content of vitamin C and their peri-peri chicken release endorphins.By the way, they are only using A-grade chi ckens, which are trimmed of any excess fat before cooking. Thereafter, the chicken is flame-grilled on made-to-order designed grills, which burn away most of the remaining fat. This means that Nandos chickens are low in fat and cholesterol. The results of recent nutritional research have confirmed that Nandos has a lot to crow about when it comes to health. However, comparing to its competitors, Nandos has the advantages to provide a better quality and speed. As explained by Hume, they want to be the scoop, not the biggest.They found a turning point market where they can develop their product. Nandos not only recognize their food to the global, they are also promise that the Nandos experience is universal. They ensure that consumers will find the same warm friendly service delicious chicken and a relaxed informal air travel when they walk in anyone of Nandos restaurant. Beside that, Nandos also want kids to share in the Nandos experience, so they have special non-spicy flavour e specially for children. They are intended that everyone can enjoy wonderful food and service in the restaurantIn order to achieve globalization and challenge with the international competitors, Nandos have to set their own price for each product. So, Nandos have five options to review pricing strategy. First, adopt a bugger them attitude and observe your prices as they are. Second, slash your prices to undercut the undercutters. This two option could find yourself in the bankruptcy court. Third, adjust your prices downward to meet those of the competition. Forth, increase your prices and object glass a niche market. Select options three and four and need the financial clout to outlast the competition.The best bet is option five that is cut costs to lower your prices and add value to customer service. It involves using resources (human and material) more efficiently. It may involve restructuring organization from top to bottom. It will certainly involve developing a customer servi ce culture. Nandos will choose their restaurants located in the high population location. This restaurant is under franchise whereby, this restaurant can find it in certain place. Normally, we can easily find it in Midvalley, KLCC, 1-Utama.As a consumer, the cheap and better food is a first choice to them. It can not be denied that this restaurant is very genial to consumer because after shopping, and then can enjoy this famous restaurant. The alternatively is this restaurant is very suitable for those people who are forge out this means for the working people, this kind of people only 1 hour to enjoy their lunch, therefore, this restaurant is the better choice for them, because, the restaurant has this concept fast, cheap, near, convenient, best services, fair.This concept really attack attention for this kind of people. If we discuss the convenient place which the restaurant is located? The question wants to ask that, what the ordinary people are regards as the convenient place . It can not be denied that everyone can but car, bus, taxi, LRT, to the nearest shop which the restaurant. The especially go through by LRT it is most convenient for people whatever go to certain destination. Therefore, due to this convenient of the traffic, the indirectly can promote he restaurant to people about the special food, special services and so on. The indirectly the special rest6aurant will also one of the food in this restaurant because of the convenient which to improve the business of the restaurant. Therefore, the convenient place is very important point. As we know that the changes foreseen over the next decade or two will be more comprehensive and have a higher degree of impart on every aspect of our lives than has ever been witnessed.Technology is advancing exponentially and the rate of advancement is accelerating it is impossible to scrag back innovation and technological advancement. We need to approach policy decisions with a new predictive model that is buil t upon fact-based assessments. However, technology also provides the capabilities for countries to defend themselves- consequently creating some degree of security. When we look at the rate of technological advancement or progress, we can see as time passes the technologically advanced and technologically disadvantaged to increase. Thus, a very good example is Nandos UK.Nandos UK is different to the other Nandos chains world-wide in that its 70 odd stores are not franchises but directly owned and managed. Nandos UK started with a range of line-of-business applications and separate Web-enabled solutions, all requiring professional developers to update. Basic changes required HTML and other development skills. This process made timely posting of content more difficult than it should have been, and the Intranet was not being used as effectively as it should have been as an internal marketing, communication and management platform.The solution had to have a single point of call, be eas y to update, expandible, secure, utilizing the current structure with the ability to evolve, and be scalable. Nandos IT department had built an earlier Intranet solution in-house. This experience had taught them the importance of security and authentication of users together with flexible user management within an expandable navigational structure. They also thoroughly understood all of the technical issues and problems and realized that the solution to these issues had to be esigned into the system at a fundamental level. When they went to market for a solution they knew how difficult and expensive it would be to develop an in-house solution and that there was no point in reinventing the wheel if there was a flexible system already in existence that could meet their requirements or could easily be adapted. High on their priority list was a solution that had already single-minded the problems of security, authentication, and interfacing with third party applications allowing consi stent branding.In addition they wanted a system that did away with the need for HTML staff to update content and allowed them to target these skills on enhancements. Non-technical users needed an easy-to-use application that would allow them to create and publish, directly to the site in a matter of minutes. In addition, the solution needed to be flexible and extendible so it could dynamically evolve to reflect changes within the company. Nandos UK identified other requirements as the project evolved which ActiveWeb was flexible enough to address to call down a value for money solution to meet their needs.Furthermore, ActiveWeb responded to this brief enthusiastically and with a commitment which impressed Nandos staff. For example, the project management had the technology expertise to instinctively understand what Nandos wanted to achieve and how it could be achieved using ActiveWeb CMS. They had already solved the problem of ease of use security branding and expandability. anyw ay that, the ActiveWeb CMS solution empowered Nandos content contributors to take control of their own content and take a far more proactive role in terms of prompting their individual areas.Moreover, the ActiveWeb cms is a NET development which ensures Nandos has invested in a future proof technology solution which can be incorporated with back office systems, when required, with the Intranet and Extranet. Outsourcing is purchasing a significant percentage of intermediate components from outside suppliers. Furthermore, this also refers to a company buying services from another firm. For example, if company X is outsourcing its e-commerce services, it means that it is relying on another company to do this job rather than doing it internally with its own employees and resources.Many companies, like IBM, outsource much of their exertion to Taiwanese firms. In addition, outsourcing is the transference to third-parties, the performance of functions once administered in-house. Outsourci ng is really two types of service ITO IT Outsourcing, involves a third party who is contracted to manage a particular application, including all related servers, networks, and software upgrades. BPO Business Process Outsourcing features a third party who manages the entire business process, such as accounting, procurement, or human resources. In this case, Nandos has taken Portuguese food to the world.For decades during the twentieth century, tens of thousands of people emigrated from Portugal, some to search for better lives, others to escape desperate poverty. And with them went much of Portugals entrepreneurial spirit. Initially, the migrants were fleeing a legions dictatorship which governed the country for almost half the century Under the rule of Antonio de Oliveira Salazar, wealth was greatly concentrated in the hands of a dainty upper class, leaving the rest of the population without the spare cash or opportunity to ever consider large scale business propositions.After t he military leaders were toppled in 1974, ending 48 years of dictatorship-ideas about profits and free enterprise were further curbed for years by the countrys leftist rules. But now the entrepreneurs are back, as symbolized by the rapid rise of the popular Nandos chain of spicy chicken restaurants-official taste of Portugal 2004. ________________________________________________________From the opportunities offer, Nandos has now operated in the fiercely competitive international markets for years. It has stood the test of time and today it is an international high-street brand trading successfully in many different international countries with equally diverse cultures and customer needs. The Nandos culture and chosen empowerment style has proven to be particularly suitable in adapting to this global expansion path.